After a very poor experience with another mortgage company here in Denver, I found Uptown Mortgage and gave them a call based on their extensive 5 star collection. We were paired up with Lana Jern and her fantastic team.
Within the first few days I knew they were going to be a great company to work with. I contacted them on a Thursday or Friday and by Monday I had preliminary numbers for our refinance. It was wonderful to have them respond quickly to our questions and needs, although I felt a bit guilty that they were working nights and weekends to get these things taken care of!
Lana and her team answered all of our questions, helped guide us through the appraisal process, and gave us great support throughout.
We highly recommend them!
- Danielle S.
Jason Kauffman made my first home buying experience better than I could have ever imagined. Jason was professional, kind and a genuine pleasure to work with. He has a thorough and comprehensive knowledge of the home loan process which translated into a beyond seamless transaction from start to finish. He put together a great loan with a great rate that worked for my budget and lifestyle. Jason took the time to talk through and explain all of the detailed layers, making sure I was comfortable and understood what I was doing. He was always available by email or phone and his responsiveness was lightning fast. Before I even closed on the house, I had started referring my friends and colleagues to him. I would without a doubt recommend Jason and the team at Uptown Mortgage. I can’t speak more highly of him and the outstanding service he provided. Most sincere thanks, Jason for everything you did to help me own my first dream home!
- Elizabeth V.
Jason Kauffman was refereed to my fiancé and I by a friend and we couldn’t have been happier! The busyness of everyday life leaves little time to understand the ins and outs of your first mortgage, and Jason was willing to explain everything while working with our busy schedule. He was always available through email and by phone which made every question we had that much easier to ask. When a few small details came up that might have derailed the application process, he was able to solve the problem and keep everything on schedule. Jason was extremely professional, and a pleasure to work with.
- Andrew G.
Lana Jern, Nicole Reed and the team are top notch professionals who get the job done right the first time.
They take an intrinsic interest in their customers and it shows. They take the time to explain the sometimes complex nature of buying a house in today’s market and walk you through each step.
Best mortgage brokers in Denver.
- Peter S.
Terrific work and hands-on help that made it extremely easy and a pleasure to purchase my first home. I found Uptown Mortgage from searching on Yelp and finding all of the other 5 star reviews. I already had the place that I wanted to buy picked out, so I had it a little easier than most home buyers for not having to deal with real estate agents and shopping for homes. Uptown Mortgage did all the work for me on crunching the numbers and providing me with the paperwork I would need to make the deal. I was able to purchase my home without a dime out of my pocket, using the security deposit of $1,100 I had on my current rental. The process with Uptown was so easy and they were a pleasure to deal with every time. They contacted me any time something was needed and even set up a Dropbox to make any documents they needed from me or signed easy to share. Any time I would call Uptown with a question, Lana, the person in charge of the company (and my transaction) was able to answer the phone all but once. If Lana was not available, she would be in touch with me shortly. I can’t say enough how great of a job they did, and I would go straight back to Uptown Mortgage for any other business in the future. Two thumbs up!!
- Justin L
I have always received great service and personal attention from Uptown Mortgage. I highly recommend them.
- Cory C.
Jason was so professional and responsive the whole way through. I got a great price at the rate and terms I was looking for. There is a good reason for all the great reviews of these guys.
- Jenny M
Jason Kauffman at Uptown Mortgage is PHENOMENAL. I wish that I could give him more than 5 measly stars! He’s super-knowledgeable, great to work with, and really seemed to have my best interests in mind when it came to the mortgage products he suggested for me. I am so happy to have had him as part of my “dream team” throughout my homebuying process.
After asking friends for recommendations for mortgage brokers and being unsatisfied with the folks they sent my way, I took to Yelp to continue my search. After reading all of the positive reviews on this site for Jason I decided to reach out to him, and I have not been disappointed since. Jason walked me through (actually, more like “held my hand through”) the entire process, had multiple conversations with me about my financial situation and goals, was crazy-responsive to emails, and was just generally an all-around great person to work with. He helped me avoid a costly jumbo loan by suggesting two different mortgage products (which I never would have thought to ask about on my own) and really helped to make the whole 2-mortgage process a pretty seamless one. Because there were so many moving parts and tight deadlines I kept waiting for something to go wrong but it never did… Jason knows exactly what he’s doing and will make your whole mortgage process seem like a cakewalk.
Jason, if you’re reading this, I can’t thank you enough for your amazing work. You ROCK! Your knowledge of the business, consultative nature, uber-responsiveness and willingness to take time to really walk me through each step of this process made buying my first “big-girl” house seem not quite so intimidating. THANK YOU!
- Leslie W.
Jason Kauffman was instrumental in helping us first-time homebuyers close on our home within our very tight timeframe. He always made himself available to us for any questions and was in communication with us every step of the way. We used a VA loan for our mortgage and Jason was able to navigate the trickier parts of the VA loan process with zero issues. We closed on our home exactly 35 days after first contacting Jason. He made our first home purchase as easy as we could possibly hope for – thank you Jason!
- Katherine M.
Lana and her team were absolutely amazing to work with. Lana is so professional and knowledgeable, I could tell right out of the gate that she has been in this business a long time, and knows her stuff well!!! And she really delivered for me and helped me out!
I had a slightly more challenging situation than the average loan, because I was working on closing two loans at the same time, and Lana and her team treated me really well. They were responsive, helpful, respectful, and delivered on their promises to me, despite my complex situation. Lana and her team helped me get these deals done, when other local lenders could not help me. I am very impressed, and I will be sending anyone I know who needs a loan over their way! Thanks again Uptown!
- Josh P.
I can’t possibly stress to other Yelpers how incredible Uptown Mortgage is to do business with! Absolutely look no further if you expect to be treated respectfully and fairly, as well as appreciate going into a home purchase confident in your financing. Jason Kaufman was amazingly helpful and offered invaluable communication skills. Never were we left in the dark. Seriously, these guys are an exact example of what customer service should be and needs to get back to in modern day society. Strong work Jason and Uptown Mortgage. You have a lot to be proud of my friends.
- Josh K
I contacted Uptown Mortgage through their website after realizing that going through USAA would take much longer than we wanted. Jason contacted me via email that night and on the phone the next day. We were in his office for the initial meeting that afternoon. He was great at helping guide us through the complications of a VA loan and understanding everything about our mortgage. If you appreciate local, quick and personal service, I highly recommend Uptown Mortgage.
- Katelyn H.