Privacy Policy
Version Info: Version 2.0 – March 2, 2026
Company: Uptown Mortgage, LLC
What is Our Commitment to You?
We are sensitive to your privacy concerns and are committed to letting you know what information is being collected on our Sites, how the information is being used, and what choices you have regarding the collection and use of the information. Please take a moment to review this privacy notice and feel free to contact us with any questions via our contact form here.
What Types of Information Do We Collect About You?
The primary reason we collect personal information about you is to provide products and services that you have requested. The type of information we collect, and the primary purpose for which it is collected, includes:
Required Information
Required information such as name, address, and phone number is utilized to establish your account. We require this information to provide you with your desired services and to comply with federal regulation.
We Collect No Credit Information
We do not collect credit information directly from the site.
E-mail Addresses and Phone Numbers
E-mail addresses and phone numbers are collected and used to communicate with you regarding your request, including loan updates, application progress, and marketing communications.
SMS and Text Communications
In addition to email and phone communication, we may use your phone number to send SMS (text) messages for loan updates, promotional offers, and other marketing communications related to your mortgage application or services.
SMS Consent: By providing your phone number on our Site, you consent to receive SMS messages from Uptown Mortgage for loan updates, marketing offers, and related communications. These messages may be delivered using automated technology, prerecorded messages, and dialers.
SMS Privacy: We collect mobile phone numbers solely for the purpose of sending account-related, informational, or service messages that users have opted in to receive. We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for their marketing or promotional purposes. Mobile information may only be shared with service providers that assist us in delivering messaging services.
Opting Out: You may opt-out of receiving text messages at any time by replying STOP to any SMS message. Standard message and data rates may apply.
Data Use: Your phone number and personal information will only be used for the purposes outlined in this Privacy Policy and will not be sold to third-party marketers without your explicit consent.
Do We Share Information with Third Parties?
We do not share information with any non-affiliated third party except:
- In select circumstances when a business partner refers you to us and you give us permission to share specific information, such as your name and email address, with that business partner.
- As permitted or required by law, such as inquiries by law enforcement or to comply with federal laws such as the Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Gramm-Leach-Bliley Act (GLBA), Patriot Act, or the Fair and Accurate Credit Transactions Act (FACTA).
- To the specific Agent responsible for the area you have listed.
- For the purposes of SMS communication, we may share your phone number with trusted third-party service providers who assist in delivering the messages. These providers are required to comply with applicable data protection regulations and are not permitted to use your information for any other purpose.
What is Our Policy Relating to Former Customers?
Our policy regarding the collection and use of information about former customers is the same as that regarding the collection and use of information about existing customers (refer to the section titled “What types of personal information do we collect about you?”). Over time, information about former customers is used less and less and may ultimately be removed from our records.
How Do We Protect Your Information?
We restrict access to nonpublic personal information about you to those of our employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards designed to protect your nonpublic personal information.
Transferability of Information
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred. You will be notified by means of notice on our Site for thirty (30) days of any such change in ownership or control of your personal information.
A Special Note Regarding People Under 18 Years Old
Consumers under the age of 18 must not send any personal information to us, including but not limited to information such as name, address, or email address.
Privacy Notice Changes
We reserve the right to change this privacy notice at any time. You agree to obtain annual notices of, and changes to, this privacy notice electronically by visiting this Site. Therefore, we encourage you to review this Site from time to time to review changes to our privacy notice.
Please note that our offline privacy notice (not covering information collected over the phone or by facsimile) may differ slightly from our online privacy notice.
This notice utilizes the rules, authority, and definitions of the Gramm-Leach-Bliley Act of 1989, Title V, Subtitle A.
Your Rights Regarding Your Personal Data
In accordance with applicable laws, you have the right to access, update, or request deletion of your personal data. If you wish to exercise any of these rights, please contact us via the contact details provided at the end of this Privacy Policy.
Contacting Us
If you have any questions regarding this Privacy Policy, the use of your personal information, or the practices of this Site, please contact us at:
Uptown Mortgage, LLC
1350 Lawrence St, Suite 100
Denver, CO 80204
Email: info@uptownmortgage.com